Item: Tape hair extensionsSpecification:12 inch=30cm long, 20 pieces 40 grams one pack 14 inch=35cm long, 20 pieces 40 grams one pack 16 inch=40cm long, 20 pieces 40 grams one pack 18 inch=45cm long, 20 pieces 40 grams one pack 20 inch=50cm long, 20 pieces 50 grams one pack 22 inch=55cm long, 20 pieces 50 grams one pack 24 inch=60cm long, 20 pieces 50 grams one pack 26 inch=65cm long, 20 pieces 50 grams one pack Application suggestion: **Short hair, want long and volume effect, please choose 100 pieces **Long thinner hair, want more volume effect, please choose 40-80 pieces **Test hair or want highlight effect, please choose 20 pieces Q1. Hair smell A: Factory wash the hair with warmwater and shampoo, and we will puthair oil to hairs before shipment,protecting the hairs from being dyeduring longer-term delivery. But smellwill disappear after washing it withgood shampoo and conditioner. Q2. Kinky straight/Body wave/water wave/deep wave hair texture A: Wavy/curly hair was made by steam, without any chemicals, sothe texture will be looser afterwashing. Please kindly understandwe do it for maintain the hairlifetime and natural state. Q3. Hair care products A: Use good quality shampoo andconditioning products. Conditionthe hair is very important to keepitsoft & manageable. Letit air dryinstead of blow dry. Q4. Coloring A: All hair can be dyed/bleached toany color you want, except #613, but remember virgin hair will be easily dry after leaving hair donor, so don‘t dye or bleach hair too frequently, it will damage the hair. Also please do it professionally. Q5. Length A We will double check the hair type and length before shipment. When you receive the hair, you can measure it by stretching it, so you can get the correct length. Q6. Gray hair A: Virgin non-dyed hair have a few strands gray hairs inside, we usually pick the hair up in production,but we DO NOT guarantee 100% no gray hairs, please understand, and pick up the few strands out yourself. Thanks. Q7. Tangle A: The hair can tangle due to dry,oil & dirt build-up, salt water chlorine and not combing (wide tooth comb) out your hair daily. Make sure wash and condition your hair twice a week. Use olive oil to polish it smooth or consult your stylist for more help. Q8. Split/dry ends A:Only virgin hair will have split ends. Our hair will be a lit dry after leaving hair donor, because it lost human nutrition. You can put some oliveargan oil to keep them good. Q9. Payment method A: accept Credit Card, Bank Transfer (TT), Western Union,Money Bookers For payment detail payment failed, please contact us, wewill guide you how to pay.